Magic Desktop
Edutainment software suite for children 2 to 12
The policy below applies to the following: magicdesktop.com and all their respective sub-domains, and any other website operated by Easybits AS (collectively "Sites"), as well as the Magic Desktop program and the games and other content products operated by Easybits AS that are available on the Sites. We may refer to the Sites, Magic Desktop, and such games and other content products collectively as our "Programs". "Magic Desktop", "we" or "us" refers to Easybits AS.
Your privacy is important to us. To better protect your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage, the Programs, and, in general, at every point where personally identifiable information may be requested. Please understand that by accessing or using the Programs you are agreeing with the privacy policy terms.
As a result, we encourage you to read this entire Privacy Policy. If at any time you have questions or concerns about this Privacy Policy, please contact us at www.magicdesktop.com/go/support.
On some pages or in some programs, you can play games, register and/or create a user profile, make requests, submit information, and register to receive materials. The types of personal information collected at these pages may include; name, email address, as well as other similar personal information.
In some programs, you can submit information about other people. In these circumstances, the types of personal information collected may be; name and/or email address.
We do store your personally identifiable information in a secure manner. We may also collect unique usage information, which does NOT include personally identifiable information, to assist us in understanding our customers' use patterns and for use in developing new products and services.
To facilitate the operation of the Programs, they may collect and report anonymous information necessary to ensure reliable delivery of downloaded programs and content. This information may include data about whether or not content download and installation was successful, game session length (for trial versions), and Programs session length. To help ensure that you have consistent, high quality experiences with our programs, and to assist us with product development and planning, we do collect anonymous usage statistics. We do this by assigning a unique identifier that is NOT linked to any of your personal information. The information gathered is used to accurately count the number of people using our programs and other content successfully and is also NOT linked to any of your personal information. At times we may share this usage information with third parties, but only in an anonymous aggregated form - that is, we collect usage information about the thousands of times our programs are used, and analyze it as a whole.
If you sign up to join our social network (for example, Facebook), you permit Magic Desktop to access certain information from your profile on that social network, as well as the privacy settings you have established for that social network. By playing a program in the Magic Desktop through a social network, you are authorizing Easybits AS to collect, store, and use in accordance with this Privacy Policy any and all information that you agreed the social network could provide to Easybits AS through the social network application programming interface.
When you request support from us by email, on the telephone, through our web support portal, or by other means we may provide, we will collect and store the contact information you provide (generally your name and email address), information about your support query, as well as the communications between us over such support issue.
To permit your efficient use of the Programs, we use cookies (small files stored in your computer), which let us know how you accessed us and let us know that you are a prior customer (so that you will not have to re-enter all of the information previously provided to us every time you access our sites). We (or third parties on our behalf) may also use web beacons, or similar technologies, which are transparent images that have been placed on a web page or an email message, and send a signal that allows us to determine when a page has been visited, or an email opened. Web beacons or similar technologies do not contain or collect personally identifiable information. The information that we do collect is used to allow us to better understand our customers' usage patterns, and to help us determine how they accessed our website(s). This information, in turn, allows us to improve our products to better meet your needs, and to enhance our communications with you.
Periodically, we may send emails or service messages to users of our products and services with news, updates, special offers and other information relating to our products and services, and to select third party products and services.
If you choose not to submit personal information, or if you choose to configure your browser to remove or reject cookies or other passive data collection, you will not be able to fully utilize our programs, services and website features.
We use reasonable physical, technical, and administrative measures to safeguard personally identifiable information in our possession against loss, theft and unauthorized use, disclosure, or modification. For example, passwords and other sensitive information are encrypted in transit. We also take steps to ensure that only those Easybits AS employees, agents, and contractors who have a legitimate business reason to obtain access to your personally identifiable information are granted access.
When you enter sensitive information (such as credit card information), we encrypt that information using secure sockets layering technology (SSL), an industry standard protocol for billing transmission in order to protect the financial information you send us. We store your payment information in encrypted form.
While we take reasonable precautions against possible security breaches of the Sites and our customer databases and records, no website or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We want you to feel confident using our Programs but we cannot ensure or warrant the security of any information you transmit to us.
If you wish to review, update or delete any personal information that we have collected about you, please contact us at www.magicdesktop.com/go/support. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How Do I Learn About Changes To This Privacy Policy? We may periodically update our Privacy Policy. Please understand that it is your responsibility to review this Privacy Policy frequently to remain informed about any changes to it. Your continued use of our Programs will indicate your acceptance of any changes we do make. Our most current Privacy Policy will always be available for your review at www.magicdesktop.com/go/privacy.
We encourage your questions and comments about any privacy concerns, about this Privacy Policy, or about any of our products and services. Please direct them to us by using this submission form at www.magicdesktop.com/go/support.
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